Ever hear the old adage, “You can win the battle and lose the war”? Leaders have to be careful to choose their battles wisely and avoid getting things done through Positional Power. Positional power is defined as the power associated with one’s title or position and...
With the seemingly almost weekly tragedies of workplace/school shootings, workplace violence, harassment, discrimination, etc. reported in the news, everyone is looking for answers. Yet, as we grapple with today’s most serious problems, few answers seem readily...
Those of you who know me know my blood runs orange – Clemson orange. And, while I am disappointed in our loss this past week to Alabama in the Sugar Bowl, Clemson and those players are still the winners. “You’re not good enough” “You can never achieve that...
It’s common at this time of year to look back and reflect on all that’s happened in the past 12 months, but few leadership exercises encompassing the “year in review” stop to reflect on what you’re truly grateful for and why. Did you know that reflecting on what...
Ever wonder why customers are so loyal to Southwest Airlines? It’s really quite simple – they’ve built an Organizational Culture (OC) of customer service based on their Values + Philosophies x Actions or, more commonly referred to as, The OC Equation™. Southwest...
WOW! All I can say is WOW! It’s not often you get to talk to and hear one of the masters of Organizational Culture (OC) share how The OC Equation™ propelled them to uber-success as a leader. Tonight, during the FCCi Conference in Sarasota, FL, I had the privilege of...
