This month I invited Kelly Blazek of Gemba Communications to be a guest writer and share her insights on leadership and communication with us from the perspective of a communication executive. Thanks Kelly! We’ve all heard of leaders that people would follow into a...
The social uprising in Egypt over the past 20 days should serve as a stark reminder to all employers what can happen if your employees feel they are not being treated with respect and dignity in the workplace. And, like the Egyptian government, repeated failure to...
Today, most business professionals use email extensively to communicate with their teams, colleagues and/or customers. But with the integration of texting and email, proper etiquette is sometimes forgotten. For example, have you ever sent a well written email with...
Unless you live under a rock, you’ve likely heard about the firestorm swirling around one of the world’s most beloved brands: Toyota. Depending on who you ask, it appears that Toyota knew almost 2 years ago there was a problem with unexpected acceleration in their...